We work with government, organised business, various industries and labour to develop and support systems that effective prevent / manage / resolve commercial, trade and labour disputes through improved relationships, redesigned business processes, and innovative systems that use ADR – such as workplace mediation.
We work with stakeholders in Regional Economic Communities to develop and improve systems that enhance regional integration by harmonising laws, resolving cross-border disputes, and eliminating non-tariff barriers to trade.
We work with government and civil society to develop and improve systems that improve decision-making on natural resource allocation, and that manage and resolve conflict resulting from resource use and/or development.
We work in community structures, schools, churches to enhance their understanding of collaborative dispute resolution, to develop community-based dispute resolution capacity, and to resolve intractable disputes.
The interaction between companies and the communities within which they operate (e.g. mining operations, forestry, etc) is often contentious and volatile. We work with communities and businesses to improve mutual understanding and relationships, to establish channels of communication and grievance mechanisms, and to align long term goals. This ensures stability, and mutual beneficial interaction.
We work with businesses, government departments and communities that are in transition to contain, reduce and resolve the conflict caused by the transition process, through process management, expectation management, relationship development and effective dispute resolution.
We work with businesses and government departments to improve their business processes so that they more effectively prevent, manage, and resolve disputes in their sphere of operations, and to improve relationships and culture that cause conflict in their environment.