SYSTEMS & CONTEXT ANALYSIS

We provide in-depth review and analysis of the factors that cause and contribute to conflict in the client’s system. We understand that conflict needs to be analysed and understood in the broader context within which it occurs.

AUTOMATION & DATA MANAGEMENT

We develop and/or implement appropriate information technology to automate business processes that prevent/manage/resolve conflict. We ensure that the client has accurate management information regarding conflict management in his system.

RESEARCH

We research and develop innovative mechanisms, processes, and tools for our clients to assist them in preventing, managing, and resolving conflict, and place these solutions within the context of international best practice.

RELATIONSHIP BUILDING

We facilitate the restoration and development of broken relationships that contribute towards conflict in a client’s system and environment.

STRATEGY, POLICY & REGULATION

We assist clients to develop their strategy for preventing/managing/resolving conflict. We ensure that the strategy is placed within the context in which the client operates. We follow through by assisting clients to develop the strategy into policy and regulation (in the case of government).

CONFLICT CULTURE TRANSFORMATION

We manage the process of changing a harmful or negative culture within the client’s organization or environment, so as to develop a culture which is conducive to effective prevention, management,  and resolution of disputes.

PROCESS & SYSTEM DESIGN

We (re)design business processes and systems to effectively prevent, manage, and resolve conflict for the client.

BESPOKE DISPUTE FACILITATION

We provide hands-on management of large, intractable disputes or transformation processes, by designing a tailor-made inclusive process, and hosting and facilitating the dispute settlement/change management process from start to completion.

SKILLS & CAPACITY DEVELOPMENT

We educate, train and mentor the client’s staff to ensure that they more effectively prevent/mange/resolve conflict, and to ensure that they make effective use of the systems we have developed for them. We extend skills and capacity development to the users of the system where appropriate.

RISK ASSESSMENT

We conduct risk assessment audits for clients to assess how effective their systems are at dealing with conflict. We highlight areas of risk, and propose risk mitigation strategies.

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OUR SERVICES

We offer a range of custom services to help you sustainably prevent, manage, and resolve conflict.

Developed by PeaceSystems NPC.

With Tamsin Lotz.

3rd Floor Waleburg Building,

28 Wale St., Cape Town 8000, South Africa

info@PeaceSystems.org

(+27) 0 21 423 4737